{"id":17,"date":"2023-01-10T22:08:37","date_gmt":"2023-01-10T22:08:37","guid":{"rendered":"http:\/\/labyrinthescape.local\/?page_id=17"},"modified":"2026-08-10T23:46:07","modified_gmt":"2026-08-10T23:46:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/labyrinthescape.ca\/staging\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17\" class=\"elementor elementor-17\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f61959 e-flex e-con-boxed e-con e-parent\" data-id=\"2f61959\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-574c217 elementor-widget elementor-widget-heading\" data-id=\"574c217\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;htmega_fe&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8db7386 elementor-widget elementor-widget-text-editor\" data-id=\"8db7386\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;htmega_fe&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-accent ); font-size: 1.3rem;\">Have Questions? <br>Answers to common questions below&#8230;&nbsp;<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59c4921 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"59c4921\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;htmega_fe&quot;:&quot;no&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-pulse\" href=\"https:\/\/labyrinthescape.ca\/staging\/escape-room-booking\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-babec02 e-flex e-con-boxed e-con e-parent\" data-id=\"babec02\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2689ca elementor-widget elementor-widget-htmega-accordion-addons\" data-id=\"b2689ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;htmega_fe&quot;:&quot;no&quot;}\" data-widget_type=\"htmega-accordion-addons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"accordion\" id=\"accordionExampleb2689ca\" style=\"display:none;\">                            <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse1b2689ca\" class=\"htb-collapsed htmega-items-hedding\">WHAT IS AN ESCAPE ROOM? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse1b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>An escape room\/game is a dynamic, fun, team building activity. It started in Japan years ago and now is sweeping the rest of the world as a new exciting form of entertainment. You and your friends\/colleagues are locked in a room and have to solve various puzzles in order to escape before the timer runs out!<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse2b2689ca\" class=\"htb-collapsed htmega-items-hedding\">HOW MUCH TIME WILL I HAVE? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse2b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>You will have one hour (60 minutes) to complete the experience. Also please arrive 15 minutes PRIOR to your start time to ensure your full hour.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse3b2689ca\" class=\"htb-collapsed htmega-items-hedding\">WHAT HAPPENS IF WE ARE LATE? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse3b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>It is extremely important for your group to be on time. If you are late you may lose some play time or the room may be deemed unplayable, which would result in a cancelation, as well the cancellation fee will be charged.\u00a0<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse4b2689ca\" class=\"htb-collapsed htmega-items-hedding\">ARE THERE ANY AGE RESTRICTIONS? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse4b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>There is no age restriction for most rooms, but anyone under the age of 14\u00a0must be accompanied by a at least one adult in the game as a paid participant.\u00a0<\/p><p>Carnivorous Carnival does require all players to be 14 years or older. Younger children may participate provided a parent is present in the room.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse5b2689ca\" class=\"htb-collapsed htmega-items-hedding\">DO WE NEED A BOOKING? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse5b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p class=\"isSelectedEnd\">We highly recommend making a booking in advance to guarantee availability for your preferred room and time.<\/p><p class=\"isSelectedEnd\">That said, walk-ins are welcome anytime during our regular operating hours! If we have a room available, we are more than happy to accommodate your group.<\/p><p>For large groups (20+ players), corporate bookings, or bookings outside of our regular operating hours, please email us at <a href=\"mailto:quote@labyrinthescape.ca\">quote@labyrinthescape.ca<\/a>.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse6b2689ca\" class=\"htb-collapsed htmega-items-hedding\">HOW MANY PLAYERS DO I NEED? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse6b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>The minimum number of players in a room is a requirement not a recommendation. If you do come with less than the minimum your game will be rendered unplayable and you will be charged the cancelation fee. If you are looking for more than the maximum please contact us at info@labyrinthescape.ca for more information.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse7b2689ca\" class=\"htb-collapsed htmega-items-hedding\">DO YOU DO BIRTHDAY PARTIES? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse7b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>Yes we do, however we don't recommend our rooms to large groups of children under the age of 13. We also do offer a party room on site where you can bring food and beverages in before or after your escape room for an additional $75.00 plus tax for one hour or $125.00 plus tax for two hours.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse8b2689ca\" class=\"htb-collapsed htmega-items-hedding\">HOW DO I BOOK OR CANCEL MY RESERVATION? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse8b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>Go to our booking page, find the room you would like to book and pick a time that works for you. Once booked you will get an email confirming and if for any reason you have to cancel, please let us know 24 hours in advance of the booking, otherwise you will be charged the cancelation.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse9b2689ca\" class=\"htb-collapsed htmega-items-hedding\">WE'RE STUCK! CAN WE GET A HINT? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse9b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>We recognize that you may get stuck during your time in the room. Luckily there will be hints available in all Labyrinth rooms to guide you to your ultimate goal.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse10b2689ca\" class=\"htb-collapsed htmega-items-hedding\">CAN I USE MY PHONE FOR HELP? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse10b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>No, the use of cellphones are prohibited in the rooms and we ask that you use the supplied lockers to lock up personal belongings before entering the room.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse11b2689ca\" class=\"htb-collapsed htmega-items-hedding\">WILL THERE BE ANY PHYSICAL OBSTACLES? <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse11b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>No, none of the rooms will require any sort of climbing, lifting or crawling to complete.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                                                    <div class=\"single_accourdion htmega-icon-align-left htmega-title-icon-align- htmega-accordion-seperator-none htmega-seperator-position- htb-short-active-no\">\r\n\r\n                                <div class=\"htmega-accourdion-title\">\r\n                                    <h2 data-toggle=\"htbcollapse\" data-target=\"#htmega-collapse12b2689ca\" class=\"htb-collapsed htmega-items-hedding\">CANCELLATION POLICY <span class=\"accourdion-icon close-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span><span class=\"accourdion-icon open-accourdion\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span><\/h2>                                <\/div>\r\n                                <div id=\"htmega-collapse12b2689ca\" class=\"htb-collapse \" data-parent=\"#accordionExampleb2689ca\" >\r\n                                                                    <div class=\"accordion-content\">\r\n                                            <p>Cancellations must be made 24 hours prior to your scheduled appointment time. If you fail to do so you will be charged the cancelation fee.<\/p>                                        <\/div>\r\n                                    \r\n                                    <\/div>\r\n                            <\/div>\r\n\r\n                        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Have Questions? Answers to common questions below&#8230;&nbsp; Book now WHAT IS AN ESCAPE ROOM? An escape room\/game is a dynamic, fun, team building activity. It started in Japan years ago and now is sweeping the rest of the world as a new exciting form of entertainment. You and your friends\/colleagues are locked in a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":16,"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":4605,"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/pages\/17\/revisions\/4605"}],"wp:attachment":[{"href":"https:\/\/labyrinthescape.ca\/staging\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}